Case Study: Sears, Roebuck and Co. Industrial

DEMAR Logistics, through its internal connection with the Sears transportation area enhanced by a high reputation for quality service, has been coordinating the non-mailable home delivery transportation moves for E – Commerce since the program inception in early 2000.  In addition, DEMAR Logistics has served as the exclusive third party distributor for the Sears Craftsman Catalog since 1994.  Through our online connection with Sears, orders are received daily for distribution throughout the United States.  DEMAR’s internal fleet of trucks completes Chicago area deliveries.  National deliveries are outsourced to any of hundreds of prescreened transportation agents throughout the country.  For calendar year 2013 DEMAR will handle over 38,000 residential and business deliveries for this division of Sears.  Customer service provides tracing on all orders to ensure timely deliveries.  DEMAR also serves as a return center that includes recartoning for redistribution and liquidation as necessary.  DEMAR Logistics’ excellent reputation for timely and accurate service within the Sears organization has led to other seasonal promotions for inventory control and distribution for this Fortune 500 Company.

Through our EDI Certification and Bar Code process approved through Sears testing channels, DEMAR currently is  serving as a distribution channel for Sears Craftsman product distributed outside of Sears stores for the first time in history.   The Armed Forces Exchange Services, or AAFES, are military PX’s that are selling Craftsman product throughout the country.  DEMAR receives all product inbound directly from Sears’ vendors, and applies a standard UPC barcode on every piece prior to forwarding.  Other services that DEMAR currently completes in this division of Sears includes the construction and distribution of point of purchase displays as well as tool box stuffing for the Premium gift program.

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